Beranda/Kebijakan Pengembalian & Pengembalian Dana
☆No Return or Refund Policy☆
At Kimz, we strive to provide our customers with high-quality jewelry. Due to hygiene purposes and to ensure the safety and well-being of our customers, we have implemented a strict no return or refund policy.
**Terms and Conditions:**
1. No Return Policy:
We do not accept returns on any jewelry/fashion accessories/clothings etc purchases made at Kimz. Once a product is purchased, it cannot be returned for any reason, including but not limited to hygiene concerns.
2. No Refund Policy:
We do not offer refunds on products purchases unless a product is found to be defective. In such cases, please contact our customer service team for further assistance.
3. Damaged or Defective Items:
In the rare case that you receive a damaged or defective item, please reach out to our customer service team within 7 days of receiving the product. We will assess the issue and provide a suitable solution.
By making a purchase at Kimz, you agree to adhere to our no return or refund policy.
Thank you for choosing Kimz for your jewelry needs.